How long will it take for my order to be delivered?
Orders in India, once shipped, are typically delivered in 5-7 business days in Free Shipping Mode and within 2-3 business days for express shipping. Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc.).

Are there any additional shipping charges?
The SOAMJENA Store provides FREE shipping for all orders above Rs. 500 in India. A shipping charge of Rs. 50 is payable only on orders below Rs. 500.

How do I track my order?
You can track your order once it has been dispatched from our warehouse. An email will be sent with a link. You can also track it from your account on the website by Selecting ‘Orders’ from the top right corner and then clicking on 'Track Order' for the respective Order ID.

What if my order is undelivered?
Contact us at cs@qubesys.com and we will arrange for delivery again.